Privacy Policy & Conditions of Fee

At Academy, we're dedicated to safeguarding consumers' privacy. When you use our website or any of our programs, we collect, use, and share information as described in this Privacy Policy.

Data That We Gather:

When you register for our services, personal data like your name, email address, and phone number are collected.
Information about how you use our website, including your IP address, browser type, and the sites you view
Payment details are provided whenever a payment is made.
We safeguard your information by taking appropriate precautions.

Fees are an essential aspect of our commitment to customer satisfaction. We understand that circumstances may change, and it is our policy to provide refunds for eligible fees whenever possible. Our aim is to ensure a fair and transparent process that benefits both our customers and our business. By offering refundable fees, we strive to build trust and maintain long-term relationships with our valued clients.

To request a refund:

1-If the student leaves the course before the start date. The Student will receive a full refund (100%) of the payment.
2-If the student drops out after the first week, 75% of the tuition will be reimbursed.
3-If students drop out of classes in the middle of the month, they will receive 50% credit.

4-If the student drops out after the third week, 25% of the tuition will be reimbursed.

 

At Quran Book Academy, we value our customers' satisfaction above all else. We believe that our refundable fee policy demonstrates our commitment to providing exceptional service and maintaining mutually beneficial relationships. Should you have any questions or concerns regarding our refundable fees, please do not hesitate to reach out to our customer support team, who will be more than happy to assist you.

You can file a request for a course cancellation by following these simple steps:

1-All refund claims must be submitted by WhatsApp or email to customer service.

 2-Requests must include the student's full name as well as the course title.

3-All refunds must be issued within 10 days of the student's written notification.

All students are subject to these terms and conditions without exception.

If you have any questions concerning our 'Refund and Policy,' please contact us at any time, day or night.